Shipping policy

Processing Time
All orders are processed and dispatched within 48 hours of purchase. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time
After dispatch, customers can expect to receive their order within 1 week. Delivery times may vary slightly depending on location, courier workload, or unforeseen delays.

Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details (if available) to monitor the progress of your delivery.

Shipping Areas
We currently ship to all major locations within the region. If your address is outside our standard delivery zones, we will contact you promptly to arrange the best possible solution.

Delays and Issues
In rare cases where delays occur, our customer support team will assist in resolving the issue as quickly as possible. If your order has not arrived within the expected timeframe, please contact us with your order number.